1. Overview

KW Wellness ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to it when you access or use the KW Wellness Platform.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, and role when you register or are invited to the Platform.
• Profile data: Information you voluntarily provide, such as location, wellness preferences, and check-in responses.
• Usage data: Pages visited, features used, session duration, and interactions with Platform content.
• Community content: Discussion posts, replies, and other content you submit to the Platform.
• Coaching inquiries: Information submitted through the coaching inquiry form, including your wellness goals and preferences.

3. How We Use Your Information

We use the information we collect to:

• Provide, personalize, and improve the Platform experience.
• Send wellness content, newsletters, and platform communications (where you have opted in).
• Respond to coaching inquiries and connect you with appropriate resources.
• Analyze usage patterns to improve Platform content and features.
• Maintain security and prevent fraud or unauthorized access.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist in operating the Platform (e.g., email delivery, analytics), bound by confidentiality obligations.
• KWRI affiliates: Keller Williams Realty International and its affiliates, as necessary to provide the Platform and comply with internal policies.
• Legal requirements: When required by law, court order, or to protect the rights and safety of KW Wellness, its users, or the public.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at wellness@kw.com.

6. Cookies and Tracking

The Platform may use cookies and similar technologies to maintain session state and analyze usage. You can control cookie preferences through your browser settings. Disabling cookies may affect certain Platform features.

7. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, contact us at wellness@kw.com.

9. Children's Privacy

The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via the Platform or email. Continued use of the Platform after updates constitutes acceptance of the revised policy.

11. Contact

For privacy-related questions or requests, contact us at wellness@kw.com.